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Consumer Complaints

All consumer complaints are handled by HighTechLending, Inc.’s Compliance Division. Should you have a complaint, for any reason, please email us at consumercomplaints@hightechlending.com or call us at (866) 714-2040. A Compliance Specialist will follow up with you for resolution.

Pursuant to the requirements of Texas administrative code, Title 7, Section §81.200(c),You are hereby notified of the following:
Consumers wishing to file a complaint against a Mortgage Banker or a licensed Mortgage Banker Residential Mortgage Loan Originator should complete and send a complaint form to the Texas department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint Forms and Instructions may be obtained from the department's website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department's website at www.sml.texas.gov.

 

Eric Billock, Mortgage Planner - NMLS #174457
HighTechLending Inc.
5962 La Place Ct., Ste. 210, Carlsbad, CA  92008
Direct:  (760) 476-3127
ebillock@hightechlending.com
Copyright © 2019 HighTechLending, Inc., NMLS #7147 An Equal Opportunity Lender, Licensed by the Department of Business Oversight under A California Residential Mortgage Lending Act #4130937. NMLS #7147. Licensed in AZ #0912577, CA #4130937, CO #7147, FL #7147, HI #7147, IL #MD-6761112, MD #21762, NC #L-165611, NJ #7147,NM #7147, NV #4517, GA #5300 OR #ML4386, PA #4982, SC #7147, TX #7147, UT #8874117, VA #MC-5962, WA #7147. 2030 Main Street, Suite #350, Irvine, CA 92614. NMLS Consumer Access: www.nmlsconsumeraccess.org For Consumer Complaints please click on the "Consumer Complaints" link for more info.
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